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Three simple ways to order: Use our secure online server; Print out our order form and fax or mail to our offices; or call us directly. We accept Visa/MC/Amex, checks or money orders, or we can invoice your organization for payment.

Have questions? Call us at (414)258-3649.

Culture Change Training and Education

Living and Working in Harmony:

A Training Guide for Self-Led Teams

Price: $80

A comprehensive 168-page workbook is filled with exercises and discussions to flesh out the concepts that are the foundation of teamwork in the new household model. This guide can be used in a number of ways.

Early in the transformation, you can use it to help assure that all staff are developing the skills of shared leadership, team decision-making, good communication practices and resident directed approaches. We recommend that the new leadership team create training partners of formal and informal leaders teaching different sessions through monthly inservices.

After the move to neighborhoods or households, encourage the team itself to share in doing the training for themselves. For example, a household may have as many as 20-25 staff members (24/7). Ask for volunteers and form partners across the barriers of shifts, position, and discipline. Each partnership of 2 or 3 staff then chooses a 20-45 minute topic to teach the rest of staff. Develop a schedule for the year and watch the fun and excitement and competition begin.

This training guide is also included as part of the Household Matters Toolkit.